FAQs

We deliver the UK only; unfortunately, we do not yet offer international shipping.

All our delivery charges can be viewed in our Delivery and Returns section.

All items will be shipped through Royal Mail.

Our returns policy can be viewed in the Delivery and Returns section of our website.

You can pay on our website via credit or debit card using our secure payment system.

Yes, we provide a gift-wrapping service so you can have your item wrapped for special occasions or gifts.

All our products that are listed as ‘Like New’ condition are pre – owned items that have been refurbished to a high standard.

We do not offer exchanges once an item has been purchased unless there is a fault. You can view our Terms and Conditions and our Delivery and Returns section for more information.

Our lifetime guarantee entitles you to a one time replacement or equivalent if your gold bonded jewellery arrives damaged or with any manufacturing defect. The offer is however voided under any user damage issues such as accidental breakage, scratches, or water damage.